The strategy of selling less: What Costco chooses not to offer
How does Costco’s limited warehouse selection fit its operating model? I examine when fewer products save work and when they cost customer value.
Efe Tanyer
7 Strategy & Systems essays
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How does Costco’s limited warehouse selection fit its operating model? I examine when fewer products save work and when they cost customer value.
A new strategy can win approval while money and people remain committed to old priorities. Test what work it displaces, who can deliver it, and what evidence will change the next funding decision.
AI can make work cheaper. Price competition, new demand, and the difference customers value determine how much of the gain a company keeps.
Inflation does not make everyone rush in the same way. Prices may reset more often while uncertainty pushes households to delay large commitments. History and behavioral economics explain how an economy can speed up and wait at the same time.
Durable AI value depends on more than a capable model. It depends on the workflow, decision rights, evidence thresholds, incentives, and control gates around it.
Payment rails do more than move money. They redistribute control over fees, data, distribution, compliance and the customer relationship across layers.
A KPI does more than report performance when rewards, budgets, and status depend on it. Good design keeps the number as testable evidence for a decision, not a verdict.